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Testimonials

We're really proud of the service that we offer so it's always nice when our customers take the time to put 'pen to paper' and let us know how we are doing!

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Lin - Nov 2018

Brilliant opticians, everyone is at the top of their game. Thorough testing, plus all the relevant advanced technical gadgets.Friendly atmosphere, straight honest advice and a ...

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Kathryn - Nov 2018

Brilliant opticians. Been going for 20 years. I wear glasses and contact lenses and every appointment they are friendly welcoming and always take the time to help and give you ...

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Carol - August 2018

Fantastic customer service, they’ve always been brilliant to me. I have recently registered my parents here and Naomi was absolutely amazing with my dad who has some health ...

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Andrew Webster Jan 2017

Excellent service. My glasses (from somewhere else) broke. I could hardly see without them. The staff at Christopher Young Opticians sorted it out for me in record time with g ...

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Jean Dovey. November 2016

Hello Chris You won't know me as I have seen Lewes for my eye checks. I want to say a big thank you to Lewes for the treatment I have received from him especially last w ...

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Tim and Sarah. October 2016

This is a fairly long review because both my wife and I feel it is important to put our successful outcome with Christopher Young Opticians into context of our very bad experi ...

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Heather Gallop

Recommended by my doctor. Good professional service. Christopher and his team have been in Shepton for many years, thus my husband and I have been fortunate enough to be monit ...

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Angela Green

I needed a second opinion because I was very unsatisfied with my previous optician. I was recommended to you by my doctor ...

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Brian Harwood

Care and caring service ...

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Vanessa Owen

Chris was excellent sorting out my sons eyes with focussing and convergence problems. He has helped him enormously. ...

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Free Eyewear Styling Consultation Worth £37

Take this limited opportunity to get a free styling consultation at Christopher Young Opticians. ...

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Christopher Young Opticians
46 High Street,
Shepton Mallet,
Somerset BA4 5AS

T:01749 345259
F: 01749 345074
smile@cyoungopticians.co.uk

Opening Times
Monday
9.00am to 5.30pm

Tuesday
9.00am to 5.30pm

Wednesday
9.00am to 5.30pm

Thursday
10.00am to 5.30pm

Friday
9.00am to 5.30pm

Saturday
9.00am to 1.00pm

Sunday
Closed

© 2016 - 2018 Christopher Young Opticians All Rights Reserved.

Brilliant opticians, everyone is at the top of their game. Thorough testing, plus all the relevant advanced technical gadgets.Friendly atmosphere, straight honest advice and a great array of glasses. Knocks Spec Savers into touch.

Lin - Nov 2018 CLOSE

Brilliant opticians. Been going for 20 years. I wear glasses and contact lenses and every appointment they are friendly welcoming and always take the time to help and give you an honest opinion on glasses selection. I tend to break mine and they always work there magic and fix them.

Kathryn - Nov 2018 CLOSE

Fantastic customer service, they’ve always been brilliant to me. I have recently registered my parents here and Naomi was absolutely amazing with my dad who has some health and mobility issues. She was really patient and allowed extra time when he felt a bit dizzy.
My mum loved the style consultation and has come away with some brilliant frames that she really enjoys wearing and talking to people about.
The whole team are wonderful and really look after you, I cannot recommend this place highly enough.

Carol - August 2018 CLOSE

Excellent service. My glasses (from somewhere else) broke. I could hardly see without them. The staff at Christopher Young Opticians sorted it out for me in record time with great care and attention.

Andrew Webster Jan 2017 CLOSE

Hello Chris

You won't know me as I have seen Lewes for my eye checks.

I want to say a big thank you to Lewes for the treatment I have received from him especially last week when I came to the practice for an extra appointment  (I had my two year eye test in April ) but recently I had been experiencing poor vision on occasions and as I drive I needed to know if the eye condition I have had got worse. Lewes was able to reassure me, taking ex rays and going to great lengths to explain what they where showing.

I have worn spectacles most of my life so am very familiar with opticians and I can say I have never been to a practice that is so attentive and friendly, a visit to the opticians is no longer an ordeal.

Yours sincerely

Jean Dovey

Jean Dovey. November 2016 CLOSE

This is a fairly long review because both my wife and I feel it is important to put our successful outcome with Christopher Young Opticians into context of our very bad experiences with other Opticians in the Mid Somerset area.

Stick with it to understand why we have been moved to write this joint review.

For the last two and a half years we have both been going through the process of having eye examinations with the expectation of purchasing new spectacles. Not an unreasonable occurrence as this process happens many thousands of times each and every day right across the country. Although in our early sixties we don’t consider we have exceptional or highly unusual prescriptions albeit we wear varifocals. We have both worn spectacles for most of our lives, so we are pretty well versed in the process.

As stated this process has been going on for two and a half years and we have been to no less than 4 different opticians in this region.

We were not successful in fulfilling our expectations with any of them. Problems ranged from poor quality frames that were not fit for purpose to a complete failure in respect of manufacturing lenses that were anywhere close to our prescriptions or even when they did the original prescription turned out not to be what we needed.

We heard just about every excuse there was to justify the failings.

Our confidence was shot to pieces, we were beginning to think that it might be impossible to get a correct prescription let alone a pair of glasses correctly manufactured so that we could actually see out of them.

Then we were recommended to try Christopher Young Opticians in Shepton Mallet. We can be forgiven at being somewhat sceptical of the outcome, but we duly attended their premises for an initial consultation.

My goodness me, how different was this.

We were actually being treated like you would expect from a professional. We had in depth discussions regarding our wants and needs with a person that truly understood that we are all different and therefore one size does not fit all. We were given a full eye examination and as it turned out, this prescription did not in any way change throughout the whole process.

We were given advice on lens choice as well as an array of frames from which to choose from. We were allowed to choose frames from a catalogue and they were dispatched to the Opticians in a timely fashion without obligation. It was from this process that we eventually made our decision on frame style.

Specs were ordered (with fingers crossed) for both of us and 10 days later they were ready to collect.

It was now judgment day!

I went first.

Yeah, I could see, not only see but see with better clarity than I have experienced in a long time. I had been recommended to have the blue filter, what a fantastic choice.

My wifes turn next – exactly the same for her - first time and they were spot on. Just a few fitting tweaks and we were on our way.

So there we have it, on the very first attempt we were both able to have specs that were ‘uniquely ours’ – our faith had been restored!

Does it end there? – No it doesn’t – it gets better.

We both ordered second pairs of specs. When they arrived they too were spot on.

This was amazing – after two and a half years, numerous eye examinations and umpteen pairs of unsuitable specs, we both had two pairs of specs that we were completely happy with – all from a practice that, in our honest opinion are head and shoulders above any other opticians we have had dealings with.

Special mention must be made for the staff at the practice. Each and everyone we had contact with was extremely helpful, knowledgeable and very friendly – they really enjoy their work and it shows.

They have certainly put an end to all our anxieties and we are very happy to recommend their services to anyone.

Tim & Sarah

UPDATE

We have both worn the second pairs for a week and apart from minor fitting adjustments they are exactly the same visually.

We have now reverted to the first pair without any issues – vision is exactly the same in either pairs!

Well done Christopher Young Opticians!!!

 

Tim and Sarah. October 2016 CLOSE

Recommended by my doctor. Good professional service. Christopher and his team have been in Shepton for many years, thus my husband and I have been fortunate enough to be monitored and supported by the same people. This is very important as a relationship built on expertise, knowledge and trust is continually maintained and given.

Heather Gallop CLOSE

I needed a second opinion because I was very unsatisfied with my previous optician. I was recommended to you by my doctor

Angela Green CLOSE

Care and caring service

Brian Harwood CLOSE

Chris was excellent sorting out my sons eyes with focussing and convergence problems. He has helped him enormously.

Vanessa Owen CLOSE